01 / CONSULTING
Marketing & Growth Consulting
Strategic, advisory or hands-on work to improve customer acquisition, marketing performance and growth.
ExploreMARKETING SERVICES
23+ Years of Digital Advertising, Direct Response & Performance Marketing Experience
Growth is the objective. Measurable performance is how we evaluate it.
For more than 23 years, the team behind New Enterprise Partners has been building, operating and scaling businesses at the intersection of digital advertising, direct response marketing, lead generation and advertising technology.
Today, we selectively provide marketing consulting and direct response advertising services to companies and brands where our experience, relationships and performance-focused approach can create meaningful value.
OPERATING EXPERIENCE
Digital advertising has changed dramatically over the past two decades.
Search advertising emerged. Social media became a major acquisition channel. Mobile changed consumer behavior. Lead-generation platforms matured. Call-based marketing expanded. Programmatic advertising transformed media buying. Attribution became increasingly sophisticated. Privacy requirements evolved. Artificial intelligence is now changing campaign creation, targeting, optimization and conversion.
We have operated through these changes rather than simply observed them. Our background includes experience in:
That operating experience shapes how we approach every engagement. Marketing is evaluated by whether the economics work.
THE OPERATOR VIEW
New Enterprise Partners approaches marketing from the perspective of entrepreneurs, founders, investors and operators.
We ask the questions a business owner or CEO ultimately has to answer:
Traffic, engagement and brand matter. For direct-response campaigns, those measures ultimately need to contribute to an economically sustainable result.
SELECTIVE ENGAGEMENTS
Our role depends on the opportunity and where our experience can create meaningful value.
01 / CONSULTING
Strategic, advisory or hands-on work to improve customer acquisition, marketing performance and growth.
Explore02 / EXECUTION
Selected performance programs built around measurable consumer actions: leads, calls, clicks and customers.
ExploreSERVICE 01
For select businesses, we identify opportunities to improve customer acquisition, marketing performance and growth.
We can work with management teams, marketing teams, agencies, sales organizations, technology teams and outside partners. Our role may be strategic, advisory or hands-on depending on the opportunity.
A BROADER DIAGNOSIS
An operator considers the entire acquisition system.
One advantage of approaching marketing as an operator rather than solely as a media buyer is that we are not required to conclude that every company simply needs to spend more money on advertising.
Increasing media spend before solving those problems can simply make a company lose money faster.
We look at the entire acquisition system.
SERVICE 02
For selected companies and brands, New Enterprise Partners may participate directly in performance and direct-response advertising campaigns.
These programs are designed around measurable consumer actions.
Consumers submitting information indicating interest in a product or service.
Qualified inbound telephone calls from consumers actively looking for a provider, product or service.
High-intent traffic delivered to an advertiser, marketplace, landing page or offer.
Completed transactions, enrolled customers or another defined conversion event where appropriate.
The specific model depends on the business. What remains consistent is our emphasis on measurable performance and economic accountability.
THE ACQUISITION PATH
Direct response advertising should make it possible to understand what happens after the advertising appears.
Not every campaign uses every stage. The closer measurement gets to the actual economic outcome, the more useful the data becomes. Inexpensive leads are not necessarily successful if they never become customers. More expensive leads may be substantially more valuable if they have greater intent and convert better. That is why we look beyond top-line advertising statistics.
Our approach begins with the economics. Depending on available data, we may evaluate:
The objective is to determine which combination produces the strongest overall business result.
CONSUMER JOURNEY
Lead generation has been a significant part of our digital advertising experience.
An effective program requires more than creating a form and buying traffic. It follows the complete consumer journey:
Small improvements at multiple stages can have a significant cumulative effect on acquisition economics.
For many service businesses, a telephone call remains one of the highest-intent actions a prospective customer can take. Consumers may call to ask questions, obtain an estimate, schedule service, confirm eligibility or discuss a complicated purchase.
The objective is to generate the right calls for the right advertiser at sustainable economics.
For marketplaces, directories, content businesses and selected advertiser relationships, a qualified click may be the appropriate conversion event.
A click has value only when the advertiser has a reasonable opportunity to convert that visitor into business.
IMPROVE THE SYSTEM
Every transition in the acquisition path represents an opportunity for improvement.
A meaningful improvement in conversion can sometimes create more value than an equivalent reduction in media cost.
Our experience extends beyond campaigns into the infrastructure behind performance advertising. Having created and operated AdTech and advertising businesses provides perspective on both the advertiser and publisher sides.
WHERE EXPERIENCE APPLIES
New Enterprise Partners' broader experience spans numerous industries and business models. Direct-response experience is especially relevant where acquisition can be measured and optimized.
Education has been one of our most significant areas of experience.
Education marketing often involves a longer decision process. The progression from inquiry to contact, application, enrollment and start changes how performance should be measured.
Consumers frequently have a specific project and strong intent. The challenge is matching demand with the right provider by service, geography, timing and availability.
Leads · Calls · Appointments · Customers
These markets often connect content, search behavior, consumer data, assessment and matching technology.
Consumers compare options, and providers can measure the economic value of inquiries.
Campaigns must follow applicable licensing, advertising, consent and regulatory requirements.
These categories may require greater trust, education and consideration before conversion.
The appropriate conversion event changes with the sales model.
Performance still matters. The appropriate conversion event simply changes.
Digital marketing produces enormous amounts of data. The challenge is determining which data actually matters.
Marketing becomes substantially more powerful when these questions can be answered with data instead of assumptions.
New Enterprise Partners' broader philosophy is that growth requires more than advice. We believe in strategy and execution.
We can function as advisors when advice is what's needed. When appropriate, we can also help execute.
Our marketing services are offered selectively. Strong-fit companies may have:
We are particularly interested in situations where our experience can create an advantage beyond simply purchasing advertising.
SELECTIVITY
We intentionally do not try to be the agency for everyone.
New Enterprise Partners works with a limited number of companies where there is opportunity, alignment, measurability and scalability. Some relationships are consulting engagements; others involve direct advertising execution. In certain situations, our broader experience in investing, partnerships, technology and company building may create opportunities beyond advertising. The structure depends on the company and the opportunity.
Explore Growth Partners Meet the TeamTHE NEXT CONVERSATION
Tell us what your business does, who your customer is, how you acquire customers today, what a lead, call or customer is worth, and what you want to accomplish.
If your company is looking to improve customer acquisition, develop a new direct-response channel, generate more qualified leads or calls, optimize an existing funnel, or apply performance-marketing experience to a growth opportunity, we would like to learn more. If we believe our experience can create meaningful value, we can determine the right way to work together.
Discuss a Marketing Opportunity Contact New Enterprise PartnersTHE NEXT CONVERSATION
23+ Years of Digital Advertising · Direct Response · AdTech · Lead Generation · Strategy · Execution · Results