MARKETING SERVICES

Marketing Services

23+ Years of Digital Advertising, Direct Response & Performance Marketing Experience

Growth is the objective. Measurable performance is how we evaluate it.

Decades of Digital Advertising Experience. Focused on Measurable Results.

For more than 23 years, the team behind New Enterprise Partners has been building, operating and scaling businesses at the intersection of digital advertising, direct response marketing, lead generation and advertising technology.

Today, we selectively provide marketing consulting and direct response advertising services to companies and brands where our experience, relationships and performance-focused approach can create meaningful value.

23+Years Digital Advertising Experience
MultipleAdvertising & AdTech Companies Built
PerformanceLeads · Clicks · Calls · Customers
Operator-LedStrategy + Execution

OPERATING EXPERIENCE

Built From 23+ Years in Digital Advertising & Direct Response

Digital advertising has changed dramatically over the past two decades.

Search advertising emerged. Social media became a major acquisition channel. Mobile changed consumer behavior. Lead-generation platforms matured. Call-based marketing expanded. Programmatic advertising transformed media buying. Attribution became increasingly sophisticated. Privacy requirements evolved. Artificial intelligence is now changing campaign creation, targeting, optimization and conversion.

We have operated through these changes rather than simply observed them. Our background includes experience in:

  • Digital advertising
  • Direct response advertising
  • Performance marketing
  • Lead generation and cost-per-lead programs
  • Cost-per-click programs
  • Pay-per-call marketing
  • Customer acquisition
  • AdTech and marketing technology
  • Publisher networks and advertiser acquisition
  • Conversion optimization and landing-page development
  • Media buying and search marketing
  • Funnel development
  • Analytics, attribution and call tracking
  • Lead distribution and qualification
  • Partnership marketing and affiliate relationships
  • Campaign economics and ROI

That operating experience shapes how we approach every engagement. Marketing is evaluated by whether the economics work.

THE OPERATOR VIEW

Marketing With an Operator's Perspective

New Enterprise Partners approaches marketing from the perspective of entrepreneurs, founders, investors and operators.

We ask the questions a business owner or CEO ultimately has to answer:

  • What are we spending and what are we generating?
  • What is a customer worth?
  • What does an incremental lead, click, call or customer actually cost?
  • Can we scale the campaign profitably?
  • Where are we losing prospects in the funnel?
  • Which channels produce real business rather than vanity metrics?
  • Can technology, data or automation improve the economics?
  • What happens if we double the budget?

Traffic, engagement and brand matter. For direct-response campaigns, those measures ultimately need to contribute to an economically sustainable result.

SELECTIVE ENGAGEMENTS

Two Ways We Work With Select Companies

Our role depends on the opportunity and where our experience can create meaningful value.

01 / CONSULTING

Marketing & Growth Consulting

Strategic, advisory or hands-on work to improve customer acquisition, marketing performance and growth.

Explore

02 / EXECUTION

Direct Response Advertising

Selected performance programs built around measurable consumer actions: leads, calls, clicks and customers.

Explore

SERVICE 01

Marketing & Growth Consulting

For select businesses, we identify opportunities to improve customer acquisition, marketing performance and growth.

  • Digital marketing and customer acquisition strategy
  • Direct-response and lead-generation strategy
  • Marketing funnel analysis and conversion optimization
  • Media, channel, publisher and affiliate strategy
  • Partnership development
  • Lead economics and call-generation strategy
  • Landing-page strategy
  • Marketing technology and attribution
  • Analytics, reporting and advertising economics
  • Growth planning, competitive analysis and new-market evaluation

We can work with management teams, marketing teams, agencies, sales organizations, technology teams and outside partners. Our role may be strategic, advisory or hands-on depending on the opportunity.

A BROADER DIAGNOSIS

Sometimes the Answer Is Not More Advertising

An operator considers the entire acquisition system.

One advantage of approaching marketing as an operator rather than solely as a media buyer is that we are not required to conclude that every company simply needs to spend more money on advertising.

  • Poor conversion or weak messaging
  • Ineffective landing pages
  • Improper lead routing or slow response time
  • Inadequate sales follow-up
  • Poor geographic targeting or qualification
  • Incorrect pricing or the wrong offer
  • Attribution problems
  • Weak retention or poor unit economics

Increasing media spend before solving those problems can simply make a company lose money faster.

We look at the entire acquisition system.

SERVICE 02

Direct Response Advertising

For selected companies and brands, New Enterprise Partners may participate directly in performance and direct-response advertising campaigns.

These programs are designed around measurable consumer actions.

Leads

Consumers submitting information indicating interest in a product or service.

Calls

Qualified inbound telephone calls from consumers actively looking for a provider, product or service.

Clicks

High-intent traffic delivered to an advertiser, marketplace, landing page or offer.

Customers

Completed transactions, enrolled customers or another defined conversion event where appropriate.

The specific model depends on the business. What remains consistent is our emphasis on measurable performance and economic accountability.

THE ACQUISITION PATH

Leads. Clicks. Calls. Customers.

Direct response advertising should make it possible to understand what happens after the advertising appears.

  1. Impressions
  2. Clicks
  3. Leads
  4. Calls / Appointments
  5. Sales
  6. Revenue

Not every campaign uses every stage. The closer measurement gets to the actual economic outcome, the more useful the data becomes. Inexpensive leads are not necessarily successful if they never become customers. More expensive leads may be substantially more valuable if they have greater intent and convert better. That is why we look beyond top-line advertising statistics.

ROI-Focused Performance Marketing

Our approach begins with the economics. Depending on available data, we may evaluate:

  • Cost per click, lead, qualified lead, call and qualified call
  • Cost per appointment and acquisition
  • Conversion and contact rates
  • Lead-to-sale and call-to-sale rates
  • Average transaction value and customer lifetime value
  • Revenue per lead and call
  • Return on advertising spend and gross-margin contribution
  • Geographic, publisher and channel performance

The objective is to determine which combination produces the strongest overall business result.

CONSUMER JOURNEY

Lead Generation

Lead generation has been a significant part of our digital advertising experience.

An effective program requires more than creating a form and buying traffic. It follows the complete consumer journey:

  1. Identify consumer intent
  2. Develop the advertising message
  3. Create an effective offer
  4. Build a high-converting landing experience
  5. Collect appropriate information and consent
  6. Validate the inquiry
  7. Match the consumer with the appropriate provider
  8. Route the lead efficiently
  9. Measure downstream performance
  10. Improve acquisition with conversion data

Small improvements at multiple stages can have a significant cumulative effect on acquisition economics.

Call Generation

For many service businesses, a telephone call remains one of the highest-intent actions a prospective customer can take. Consumers may call to ask questions, obtain an estimate, schedule service, confirm eligibility or discuss a complicated purchase.

  • Campaign-specific phone numbers and call tracking
  • Call duration and qualification criteria
  • Geographic and advertiser routing
  • Scheduling rules
  • Source attribution and campaign-level performance analysis

The objective is to generate the right calls for the right advertiser at sustainable economics.

Click-Based Performance Advertising

For marketplaces, directories, content businesses and selected advertiser relationships, a qualified click may be the appropriate conversion event.

  • CPC models and sponsored listings
  • High-intent traffic programs
  • Advertiser marketplaces and comparison experiences
  • Directory monetization and contextual advertising
  • Provider matching, geographic search traffic and category-specific funnels

A click has value only when the advertiser has a reasonable opportunity to convert that visitor into business.

IMPROVE THE SYSTEM

Conversion & Funnel Optimization

Every transition in the acquisition path represents an opportunity for improvement.

  1. Advertisement
  2. Landing Page
  3. Engagement
  4. Form / Call
  5. Qualification
  6. Provider
  7. Sale
  • Headline, messaging and value proposition
  • Calls to action, form length and multi-step forms
  • Trust signals and mobile experience
  • Page speed and consumer friction
  • Qualification questions and confirmation pages
  • Follow-up, lead routing and response time
  • Call handling and retargeting

A meaningful improvement in conversion can sometimes create more value than an equivalent reduction in media cost.

Marketing Technology & AdTech

Our experience extends beyond campaigns into the infrastructure behind performance advertising. Having created and operated AdTech and advertising businesses provides perspective on both the advertiser and publisher sides.

  • Lead marketplaces and provider directories
  • Advertising marketplaces, affiliate platforms and publisher networks
  • Comparison websites and pay-per-call platforms
  • Lead distribution and consumer matching systems
  • Lead routing, advertiser and geographic matching
  • Ping/post systems, duplicate detection and lead validation
  • Budget management and campaign management
  • Publisher attribution, advertiser reporting and call tracking
  • Revenue-share, pricing models and marketplace economics

WHERE EXPERIENCE APPLIES

Selected Industry Experience

New Enterprise Partners' broader experience spans numerous industries and business models. Direct-response experience is especially relevant where acquisition can be measured and optimized.

Education

Education has been one of our most significant areas of experience.

  • Colleges and universities
  • Online education
  • Career schools and vocational education
  • Professional training, credential and continuing education programs
  • Education marketplaces and technology
  • Student recruitment

Education marketing often involves a longer decision process. The progression from inquiry to contact, application, enrollment and start changes how performance should be measured.

Home Services

Consumers frequently have a specific project and strong intent. The challenge is matching demand with the right provider by service, geography, timing and availability.

  • Kitchen remodeling and cabinets
  • Windows, doors and roofing
  • HVAC, electrical and plumbing
  • Bathrooms, flooring and landscaping
  • Solar and pest control
  • Home improvement and local professional services

Leads · Calls · Appointments · Customers

Career, Employment & HR

These markets often connect content, search behavior, consumer data, assessment and matching technology.

  • Career services and assessment
  • Job marketplaces and recruiting
  • Resume services and professional development
  • Training, HR technology and workforce services

Insurance

Consumers compare options, and providers can measure the economic value of inquiries.

  • Auto, home, health and life insurance
  • Supplemental products
  • Insurance marketplaces
  • Consumer comparison tools

Campaigns must follow applicable licensing, advertising, consent and regulatory requirements.

Financial & Consumer Services

These categories may require greater trust, education and consideration before conversion.

  • Financial services and alternative investments
  • Consumer financial products
  • Professional services
  • Service contracts and warranty products
  • High-value consumer transactions

SaaS, Technology & AdTech

The appropriate conversion event changes with the sales model.

  • Demo requests and free trials
  • Consultations and account creation
  • Content engagement
  • Outbound sales and channel partnerships
  • Enterprise sales development

Performance still matters. The appropriate conversion event simply changes.

Data Before Opinions

Digital marketing produces enormous amounts of data. The challenge is determining which data actually matters.

  • Which channels produce the strongest customers?
  • Which locations, messages and consumer segments perform best?
  • Which publishers generate quality?
  • Which campaigns scale and where does the funnel lose consumers?
  • What happens after a lead is generated?
  • How quickly should an advertiser respond?
  • Are higher-priced leads actually more profitable?
  • Which campaigns deserve more budget, and which should stop?

Marketing becomes substantially more powerful when these questions can be answered with data instead of assumptions.

Strategy Plus Execution

New Enterprise Partners' broader philosophy is that growth requires more than advice. We believe in strategy and execution.

  • Identify the opportunity and develop the acquisition model
  • Establish the economics and build the funnel
  • Source traffic and identify publishers
  • Develop advertiser relationships
  • Improve conversion and select technology
  • Establish reporting and launch campaigns
  • Analyze results and scale what works

We can function as advisors when advice is what's needed. When appropriate, we can also help execute.

Who We Work With

Our marketing services are offered selectively. Strong-fit companies may have:

  • A proven product or service and attractive customer economics
  • A substantial addressable market
  • An existing marketing program that needs improvement
  • A desire to build a performance-marketing channel
  • Significant lead or call value
  • A scalable sales operation and established advertising budget
  • A marketplace or directory model
  • Proprietary consumer data and strong growth potential
  • Management committed to measurement and execution

We are particularly interested in situations where our experience can create an advantage beyond simply purchasing advertising.

SELECTIVITY

Not a Traditional Agency Relationship

We intentionally do not try to be the agency for everyone.

New Enterprise Partners works with a limited number of companies where there is opportunity, alignment, measurability and scalability. Some relationships are consulting engagements; others involve direct advertising execution. In certain situations, our broader experience in investing, partnerships, technology and company building may create opportunities beyond advertising. The structure depends on the company and the opportunity.

Explore Growth Partners Meet the Team

THE NEXT CONVERSATION

Let's Talk About Growth

Tell us what your business does, who your customer is, how you acquire customers today, what a lead, call or customer is worth, and what you want to accomplish.

If your company is looking to improve customer acquisition, develop a new direct-response channel, generate more qualified leads or calls, optimize an existing funnel, or apply performance-marketing experience to a growth opportunity, we would like to learn more. If we believe our experience can create meaningful value, we can determine the right way to work together.

Discuss a Marketing Opportunity Contact New Enterprise Partners

THE NEXT CONVERSATION

Let's Build Something That Performs.

23+ Years of Digital Advertising · Direct Response · AdTech · Lead Generation · Strategy · Execution · Results

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